This is he speaking.

我就是。

Is Li Ying in?

李英在家吗？

This is Xiao Fu speaking.

我就是。

May I make an appointment now?

现在可以预约门诊吗？

By the way, will we be able to get a refund on this cancellation?

顺便问一下，我们取消后可拿回定金吗？

Certainly. Hold on, please.

当然可以，请稍等。